Billing Information
Signature Genomics offers various payment options to provide flexibility to patients, ordering institutions and physicians.
Institutional Billing
With completion of an institutional billing form (pdf), a company-assigned account number is provided. Institutional billing accounts receive a monthly statement with patient details for each analysis ordered on a monthly basis. Terms are net 30 days from the date of the invoice. An institutional billing account allows for determination of volume from a referring institution with the ease of a single payment each month.
Self-pay
Patients have the option to provide full payment at the time of sample submission. The total cost of the analysis must be included with the sample and requisition. Signature Genomics accepts checks, money orders and credit cards (MC, Visa, AMEX, and Discover) as methods of payment.
Patient Insurance Billing
For patients with insurance, Signature will bill the insurance company directly on the patient’s behalf. Through our Financial Assistance Program, the patient's authorized healthcare provider can request a Benefit Investigation prior to or at the time of sample receipt by completing all sections, including Page 2 of 2: Billing Information, of the Test Requisition or Prenatal Test Requisition form to determine if the test is covered by the patient’s insurance plan. Some insurers require a pre-authorization prior to processing of the patient’s specimen; the Benefit Investigation / Prior Authorization (BIPA) team can also help facilitate this process.
At the time of sample submission, Signature Genomics requires completed Billing Information. After completion of testing, the results are released to the authorized health care provider. The BIPA team will submit a claim requesting payment from the patient’s insurance carrier.
If a claim is denied on first review, the BIPA team will appeal this denial on the patient’s behalf, with input from the patient’s authorized healthcare provider as needed. However, in cases for which all appeals are exhausted and the claim is not fully paid, the patient will ultimately be responsible for any balance remaining on the invoice. If a balance remains after we have completed the billing and appeals processes, the Financial Assistance Program team will work with the patient to determine a payment plan.
Medicaid
Signature Genomics bills many state Medicaid programs. Please inquire about your state. CPT codes for microarray analysis utilizing the SignatureChip® are provided upon request for assistance in billing state Medicaid programs.
International Samples
All international samples must be submitted with full payment unless an institutional billing account has been previously assigned.